Terms and Conditions

§ 1 Scope of Application

These General Terms and Conditions (Terms) apply to all contracts between Wagner, Wunderlich & Lorenz GbR (hereinafter "Claiber") and its customers regarding the provision of the Claiber Computer Vision Platform and related services.

§ 2 Subject Matter of the Contract

(1) Claiber provides the customer with a Software-as-a-Service (SaaS) platform for automated image inspection in industrial production.

(2) The scope of services is determined by the selected package variant and the associated service descriptions.

(3) Claiber is entitled to update and improve the services at any time.

§ 3 Contract Formation and Term

(1) The contract is concluded by Claiber's acceptance of a customer's offer.

(2) The minimum contract term is 12 months from the start of production.

(3) The contract is automatically renewed for 12 months each time, unless terminated with a notice period of 3 months to the end of the contract.

§ 4 Prices and Payment

(1) The prices valid at the time of contract conclusion according to the price list apply.

(2) All prices are subject to statutory value-added tax.

(3) Invoices are to be paid within 14 days of the invoice date without deduction.

§ 5 Customer Obligations

(1) The customer provides the technical infrastructure required for use.

(2) The customer is obliged to treat their access data confidentially.

(3) The customer may only use the services within the scope of the agreed usage rights.

§ 6 Availability and Support

(1) Claiber strives for a platform availability of 99% on an annual average.

(2) The scope of support depends on the selected package.

(3) Scheduled maintenance work will be announced in advance.

§ 7 Data Protection

Claiber processes personal data in accordance with GDPR. Details are governed by the privacy policy.

§ 8 Liability

(1) Claiber is liable without limitation for intent and gross negligence.

(2) In case of slight negligence, Claiber is only liable for breach of essential contractual obligations.

(3) Liability for data loss is limited to the typical recovery effort.

§ 9 Intellectual Property

All rights to the software, documentation and AI models remain with Claiber. The customer receives a non-exclusive, non-transferable right of use.

§ 10 Final Provisions

(1) The law of the Federal Republic of Germany applies.

(2) The place of jurisdiction is Munich.

(3) Should individual provisions be ineffective, the effectiveness of the remaining provisions remains unaffected.